In March 2015, Herb Chambers BMW of Sudbury was awarded a 2016 Center of Excellence honor by BMW of North America.
In April 2017, Herb Chambers Honda in Boston received the 30-year award from Honda Motor Company. In 2017, Herb Chambers BMW of Sudbury won 2017 Center of Excellence from BMW, Herb Chambers Audi Burlington won Magna Society Elite from Audi, Herb Chambers Audi Brookline won Magna Society from Audi, Herb Chambers Volvo Cars Norwood won the Volvo Excellence Award and Herb Chambers Toyota of Auburn won the Best New Car Dealer in Central Massachusetts award from the Telegram & Gazette. In 2017 Audi Burlington, BMW Sudbury, Herb Chambers MINI of Boston, Herb Chambers Cadillac of Warwick, Herb Chambers Lincoln, Herb Chambers Lexus and Flagship Motorcars of Lynnfield each won the 2018 DealerRater Dealer of the year in Massachusetts and Rhode Island for their respective brand. The dozen dealerships awarded were Herb Chambers BMW of Sudbury, Herb Chambers Chrysler Dodge Jeep RAM Fiat of Danvers, Herb Chambers Chrysler Dodge Jeep RAM Fiat of Millbury, Herb Chambers Ford of Braintree, Herb Chambers Honda of Burlington, Herb Chambers Honda of Seekonk, Herb Chambers Lexus of Hingham, Herb Chambers Lexus of Sharon, Herb Chambers Lincoln of Norwood, Herb Chambers Mercedes-Benz of Boston, Herb Chambers Toyota of Auburn, and Herb Chambers Volvo Cars Norwood. Power Dealer of Excellence Award for the Customer Sales Experience for 2018.
In July 2018, 12 Herb Chambers dealerships in Massachusetts were awarded the J.D. In March of 2022, Herb Chambers Ford of Westborough was awarded President's Award by Ford Motor Company.
#AUTOMILE NORWOOD DEALERSHIPS FULL#
The dealer also has a refund program where the purchaser can bring the car back for any reason within the first five days and receive a full refund or within 30 days or 1,500 miles (2,400 km) for a full credit. They also have all used cars undergo a safety inspection before purchase and attempting to ensure there is no pressure from the salesperson. Herb Chambers was one of the first dealerships in the United States to use a no-haggle pricing strategy called the "Smart Pricing" program. With the availability of the internet to compare prices, and the availability of independent, third party reviews, the car buyer in now more in charge of the negotiation. The view at Herb Chambers is that the days of the hard-selling tactics of new and used car sales are over. The company is also the exclusive franchisee for MV-1, A2B Electric Bikes and Vespa Motor Scooters for the Greater Boston area. The company holds franchises for nearly every automotive brand including: Alfa Romeo, Audi, Bentley, BMW, Cadillac, Chevrolet, Chrysler, Dodge, Fiat, Ford, Genesis, Honda, Hyundai, Infiniti, Jaguar, Jeep, Kia, Lamborghini, Land Rover, Lexus, Lincoln, Maserati, Mercedes-Benz, MINI, Nissan, Porsche, Ram, Rolls-Royce, Smart, Sprinter, Toyota, and Volvo. Herb Chambers currently consists of 60 automotive dealerships throughout Southern New England, primarily in the Boston-Worcester-Providence combined statistical area. Franchises Ī Herb Chambers dealership in Boston, Massachusetts. All of the dealerships are within 75 miles of Boston, the sixth-wealthiest metropolitan area in the country. Today, more than half of the Herb Chambers locations sell higher-margin luxury brands. In June 2016, Herb Chambers Volvo Cars (relocating the franchise from Dedham) and Herb Chambers Lincoln opened along the "Automile" in Norwood, Massachusetts with both dealerships offering coffee/snack bars in their customer lounges along with WiFi connectivity. In the fall of 2015, the organization's second Lexus dealership was opened in the town of Hingham, Massachusetts. In September 2013, Chambers acquired a Volvo dealership in Dedham, Massachusetts. In June 2012, Chambers began selling Lamborghini, Bentley, and Rolls-Royce brands in a showroom in Wayland, Massachusetts. Chambers found the dealerships during the mid-1980s needed to improve customer service to sell more cars.Īfter opening the first dealership in New London, Connecticut, Chambers quickly added BMW, Honda, Hyundai, Porsche, and Mercedes-Benz franchises during the next few years. In 1984, Chambers was looking to purchase a Cadillac for personal use and while going through the process of buying the car he became so disgusted with the experience, he made an offer to purchase the dealership on the spot for $1.7 million. Ikon is now part of the copier manufacturer Ricoh.
In 1983, after founding the largest office copier dealer in the world, A-Copy America, Herb Chambers sold the business to Ikon Office Solutions for $80 million.
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